Urology product returns:
Urology product returns will be accepted only when the customer has contacted Customer Service and/or Business Team Associates within 10 days of receipt of the product and has been in contact with a Medical/Product Specialist for usage training.
We encourage you to try at least a week’s worth of product before initiating a return.
If there are any questions regarding refund and returns policy, you may contact us using the information below.
Email: [email protected]
Phone: 888-287-9797